Customer Service Representative
3.
7 Dacula, GA Dacula, GA Full-time Full-time $48,000 - $72,000 a year $48,000 - $72,000 a year 11 hours ago 11 hours ago 11 hours ago Description Weyerhaeuser is hiring immediately for a Customer Service Representative.
The Customer Service Representative is an office based, full-time, non-exempt position reporting to the Sales Manager at our Atlanta Distribution Office in Dacula, Georgia.
As a Customer Service Rep, you play a key role in supporting the sales function for Jacksonville, FL & Dacula, GA.
You will also support existing and prospective customers over the phone to sell Weyerhaeuser Distribution's full range of products, including engineered lumber, plywood, OSB, distributed products and dimension lumber.
Additional responsibilities include processing returns and claims, executing transfer sales, assisting with month end closing, and maintaining the pricing database.
We are looking for an organized, service-oriented, and proactive communicator who we can train, grow and develop within our sales organization! Key Functions:
Assist customers and vendors with telephone sales or service inquiries provide sales and marketing communication, execute program sales, and manage various steps for upcoming orders Support our fast-paced sales, operations and purchasing groups in customer service and order entry activities Build knowledge of our customers and the products handled, along with inventory management Develop tactical knowledge of order administration, which includes order entry, reporting, and the delivery, claim and return processes Manage data and systems for the team, which involves working with spreadsheets (Excel), BI reports, price sheets, and providing SAP & Ascend system information to customers Partner closely with key groups, which includes the sales team, operations and purchasing Use problem-solving skills and professional phone skills to proactively solve customer issues Develop and generate sales and inventory reports, while supporting the development of sales presentations and organizing customer events and training While performing all of these functions, the successful candidate will focus on building product knowledge to learn all aspects of the business Our experienced operations team with over 40 LEAN greenbelts provides a safe and efficient delivery service.
About our Wood Products Business We manufacture and sell an innovative collection of proven structural framing materials to the residential, multi-family and light commercial markets, and also provide seamless building solutions, from design to installation to support.
This team moves fast, works smart and never stops pushing to be and stay number one in the industry.
We've been delivering quality building products and solutions to our customers for more than 100 years.
From builders and dealers to specifiers and homeowners, we offer exceptional product performance and unparalleled support.
For more than a century, we've been building our reputation as a leader in sustainable wood products.
Qualifications 1 to 3 years of work experience OR related degree (High School Diploma or equivalent required) Work well with others and effectively contribute to an unbeatable high performing team Demonstrate a high level of initiative, a passion for winning, a can-do attitude, excellent interpersonal skills, and a track record of success Strong communication (oral and written) and presentation skills Compensation:
This role is eligible for our annual merit-increase program, and we are targeting a salary range of $48,000 - $72,000 based on your level of skills, qualifications and experience.
You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 5% of base pay.
Potential plan funding may range from zero to two times that target.
Benefits:
When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance.
We offer a pre-tax Health Savings Account option which includes a company contribution.
Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs.
We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.
Retirement:
Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.
Paid Time Off or Vacation:
We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment.
In addition, after being employed for six months, eligible employees begin to accrue vacation for future use.
We also recognize eleven paid holidays per year, providing a total of 88 holiday hours We sustainably manage forests and manufacture products that make the world a better place.
We're serious about safety, driven to achieve excellence, and proud of what we do.
With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.
We know you have a choice in your career.
We want you to choose us.
Weyerhaeuser is an equal opportunity employer.
Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose.
We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
Job Customer Service, Design, Sales & Marketing Primary LocationUSA-GA-Dacula Schedule Full-time Job Level Individual Contributor Job Type Experienced Shift Day (1st).
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Dacula, GA Dacula, GA Full-time Full-time $48,000 - $72,000 a year $48,000 - $72,000 a year 11 hours ago 11 hours ago 11 hours ago Description Weyerhaeuser is hiring immediately for a Customer Service Representative.
The Customer Service Representative is an office based, full-time, non-exempt position reporting to the Sales Manager at our Atlanta Distribution Office in Dacula, Georgia.
As a Customer Service Rep, you play a key role in supporting the sales function for Jacksonville, FL & Dacula, GA.
You will also support existing and prospective customers over the phone to sell Weyerhaeuser Distribution's full range of products, including engineered lumber, plywood, OSB, distributed products and dimension lumber.
Additional responsibilities include processing returns and claims, executing transfer sales, assisting with month end closing, and maintaining the pricing database.
We are looking for an organized, service-oriented, and proactive communicator who we can train, grow and develop within our sales organization! Key Functions:
Assist customers and vendors with telephone sales or service inquiries provide sales and marketing communication, execute program sales, and manage various steps for upcoming orders Support our fast-paced sales, operations and purchasing groups in customer service and order entry activities Build knowledge of our customers and the products handled, along with inventory management Develop tactical knowledge of order administration, which includes order entry, reporting, and the delivery, claim and return processes Manage data and systems for the team, which involves working with spreadsheets (Excel), BI reports, price sheets, and providing SAP & Ascend system information to customers Partner closely with key groups, which includes the sales team, operations and purchasing Use problem-solving skills and professional phone skills to proactively solve customer issues Develop and generate sales and inventory reports, while supporting the development of sales presentations and organizing customer events and training While performing all of these functions, the successful candidate will focus on building product knowledge to learn all aspects of the business Our experienced operations team with over 40 LEAN greenbelts provides a safe and efficient delivery service.
About our Wood Products Business We manufacture and sell an innovative collection of proven structural framing materials to the residential, multi-family and light commercial markets, and also provide seamless building solutions, from design to installation to support.
This team moves fast, works smart and never stops pushing to be and stay number one in the industry.
We've been delivering quality building products and solutions to our customers for more than 100 years.
From builders and dealers to specifiers and homeowners, we offer exceptional product performance and unparalleled support.
For more than a century, we've been building our reputation as a leader in sustainable wood products.
Qualifications 1 to 3 years of work experience OR related degree (High School Diploma or equivalent required) Work well with others and effectively contribute to an unbeatable high performing team Demonstrate a high level of initiative, a passion for winning, a can-do attitude, excellent interpersonal skills, and a track record of success Strong communication (oral and written) and presentation skills Compensation:
This role is eligible for our annual merit-increase program, and we are targeting a salary range of $48,000 - $72,000 based on your level of skills, qualifications and experience.
You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 5% of base pay.
Potential plan funding may range from zero to two times that target.
Benefits:
When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance.
We offer a pre-tax Health Savings Account option which includes a company contribution.
Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs.
We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.
Retirement:
Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.
Paid Time Off or Vacation:
We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment.
In addition, after being employed for six months, eligible employees begin to accrue vacation for future use.
We also recognize eleven paid holidays per year, providing a total of 88 holiday hours We sustainably manage forests and manufacture products that make the world a better place.
We're serious about safety, driven to achieve excellence, and proud of what we do.
With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.
We know you have a choice in your career.
We want you to choose us.
Weyerhaeuser is an equal opportunity employer.
Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose.
We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
Job Customer Service, Design, Sales & Marketing Primary LocationUSA-GA-Dacula Schedule Full-time Job Level Individual Contributor Job Type Experienced Shift Day (1st).
Estimated Salary: $20 to $28 per hour based on qualifications.
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